FAQ
QUICK OVERVIEW- HTML QUICK OVERVIEW- PDF Version
What is eWish?
eWish is a powerful and affordable gift registry solution that can help any on-line or off-line merchant
increase their revenue and attract new customers. eWish is easily installed and operates on a commission
basis.
How much does eWish cost?
eWish works on a commission basis (5%). In addition there is a one-time fully refundable application fee of
$399. If within one year you are not satisfied, just let us know and we will refund the fee.
Is there a charge for gifts added or a per-registry fee?
No, you pay a commission only when a gift giver makes a purchase and we send you the order.
Why do I need a gift registry?
A gift registry allows your customers to let their friends know what kind of gifts they want. This not only
allows you to increase your revenue, but also allows your customers to introduce new customers to you.
(the average gift registry receives over 100 visits from friends and family.)
How difficult is it to install eWish?
Installation is straightforward and shouldn’t take more than a couple of hours. Once your account is set up,
we’ll send you code for the add to registry button and login box. These are simple HTML forms. Install
these and then let us know and we’ll test it out for you. That’s it.
Some great integration tips can also be found in our developers section
On Yahoo store all that is required is a simple modification of your RTML template. A professional Yahoo
developer can make the change in under an hour.
How does eWish work?
eWish is a web-based service. Once you have installed our add to registry button and login box, our system
takes care of all the gift registry functions and send you the completed orders. All you have to do is
charge the credit card and make the delivery (or arrange for in-store pick-up). For your retail store, we’ll
give you a password protected web page that you can use to set up and administer gift registries for in-store
customers.
How is the payment handled?
Our system will collect and verify the credit card, however, we will not charge it. Instead we will forward
the credit card number to you via a secure and encrypted web page and you charge the credit card when ready.
Once a purchase is made, our system will update the gift list in real-time to avoid duplicate gifts and send
out the appropriate confirmation emails.
Do I have to accept every order?
No. If you reject an order (for example, if the item is discontinued) we’ll automatically notify the
customer and put the gift back on the gift list (you can also delete the gift if you like).
Can I make modifications to the registry or add / delete a gift?
Yes. We’ll give you a password protected web page where you can make changes to the registry.
Can I use your system even if I don’t have a web site?
Yes. For off-line merchants we provide a special password protected web page that you can use to set up and
administer registries for in-store customers. So even if you don’t have a web site, gift givers can still
make a purchase on-line.
Who are some of your merchants?
BabySupermall.com
Piccolinionline.com
GreenToGrow.com
Modernseed.com
Sparkability.com
Didriks.com
MiniJake.com
eMitations
Is there a sample gift registry?
www.ewish.com/x/?demo1
www.ewish.com/x/?demo2
Do I have access to the data collected by the gift registry?
Yes. There is a “Custom Report” section in your account where you can access a variety of data, customer
lists, email, etc. The data collected by your registry is for your use only. We do not do any direct email
marketing.
How do you collect your commission?
We invoice you once a month and you can pay on-line with a credit card.
Do you offer a money-back guarantee?
Yes, if any time within a year of sign-up you are unsatisfied for any reason, just let us know and we’ll
refund your setup fee.
Are the gift registry private-labeled?
Yes, all gift registry pages are private-labeled with your logo and colors.
How much revenue can I expect to receive from the gift registry?
Revenue generated depends on the merchant and product offered. However, you can generally expect to generate
10% to 20% of your annual sales from the gift registry if you operate it properly.
Can I create coupons for the gift registry?
Yes. Our system includes a “Create Coupon” function that allows you to create coupons for registrants and
gift givers.
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